goAML MLRO Change Navigator
A step-by-step interactive wizard for UAE Designated Non-Financial Businesses and Professions (DNFBPs) supervised by the Ministry of Economy and Tourism to change the registered Compliance Officer / MLRO on the goAML reporting system.
goAML MLRO Change Navigator
Entity Information
Details as per your Trade Licence
New MLRO / Compliance Officer * required
The person being appointed to replace the existing MLRO
Signing Authority * required
Person who will sign the authorisation letter
Who Can Send the Request?
The email must be sent by one of only three authorised persons: the Owner/UBO of the entity, the existing registered MLRO, or the proposed new MLRO. Emails from any other staff member will not be accepted.
Where to Send
Send your request to: aml@moet.gov.ae
Suggested subject: "Request to Change Registered MLRO in goAML [Company Name] TL No. [Trade Licence Number]"
Three Documents to Attach
1. Trade Licence of the entity
2. Authorisation letter on entity letterhead and/or bearing entity seal/stamp (download below)
3. Copy of Emirates ID and/or Passport of the proposed MLRO
MoET Review: Approval or Rejection
Once submitted, MoET AML Dept. will review the request and send a system-generated notification confirming approval or rejection. If rejected, the reason will be stated and you must rectify the discrepancy before resubmitting. For any clarification before resubmitting, contact MoET at aml@moet.gov.ae. On approval, retain the email: you must print it and include it as part of your combined PDF in Stages 2 and 3.
Stage 1 Checklist tick each item as you complete it
- Authorisation letter printed on entity letterhead, signed, and stamped with company seal
- Trade Licence copy saved as a clear, legible PDF
- Emirates ID and/or Passport of proposed MLRO obtained as a clear scan
- Email sent to aml@moet.gov.ae by an authorised sender (Owner/UBO or existing/proposed MLRO)
- MoET approval email received, downloaded, and saved as PDF do not delete this email thread
Open the SACM Portal
Navigate to the portal and select "Registration" not Supervisory Body Login.
🔗 services.uaefiu.gov.ae/sacm/Prepare a Single PDF (max 5MB)
The portal accepts only one attachment. Merge all four documents into one PDF before submitting:
1. Trade Licence | 2. Authorisation Letter | 3. Emirates ID / Passport | 4. Print-out of MoET Stage 1 approval email
Entity Section How to Fill
Registration Type: Reporting Entity
Entity Name: As per Trade Licence
Supervisory Body: Ministry of Economy and Tourism
ID Number / Reg. No: Trade Licence Number
MLRO Details Section How to Fill
Individual Name: Exactly as per Emirates ID or Passport
Nationality, ID Type, ID Number: As applicable
Email: MLRO's registered email address
Mobile: UAE-registered number in 009715XXXXXXXX format only
Remarks: Optional. Acknowledge terms and conditions, then submit. A reference number is generated on submission.
Critical: Verify the MLRO's Email Address
After submission, the system sends a verification link to the MLRO's registered email. The request will not reach MoET until this link is clicked. Whitelist both senders to prevent emails going to junk:
If MoET Rejects the SACM Request
MoET reviews the submitted request and sends a system-generated notification confirming approval or rejection. If rejected, the notification will state the reason for the discrepancy. Review the stated reason carefully, rectify the issue such as an incorrect document, missing stamp, or mismatched name and resubmit via the same SACM portal. For any clarification before resubmitting, contact MoET at aml@moet.gov.ae.
On Approval: Complete Authenticator Setup
On approval you will receive an email with an Email OTP and a link, plus an SMS OTP on the registered mobile. Visit services.uaefiu.gov.ae/sacm/getkey.php, enter both OTPs, and click "Get Secret Key". A second email will arrive with your Username (UMOECXXXXXX) and Secret Key. The OTP is valid for 24 hours only. If it expires, email goaml@uaefiu.gov.ae from the registered address to request a resend. Finally, install an Authenticator app (e.g. Google Authenticator), register it with your Username and Secret Key, and confirm it generates 6-digit codes these are required at every goAML login.
Stage 2 Checklist
- All four documents merged into one PDF (max 5MB)
- Whitelisted: no-reply.sacm@uaefiu.gov.ae and noreply.goaml@uaefiu.gov.ae
- SACM Registration form submitted at services.uaefiu.gov.ae/sacm/
- Email verification link clicked by new MLRO
- MoET SACM approval notification received
- getkey.php visited; Email OTP and SMS OTP entered
- Username (UMOECXXXXXX) and Secret Key received and stored securely
- Authenticator app installed, configured, and generating 6-digit codes correctly
Log In to the goAML Portal
🔗 services.uaefiu.gov.ae/goaml/Username: SACM Username (UMOECXXXXXX)
Password: The 6-digit Authenticator code generated on the mobile device at the moment of login
Navigate to the Correct Registration Path
After logging in, select "Register". On the next page select "User (Reporting Entity)" not "Reporting Entity" (which registers a new organisation) and not "Supervisory Body".
MLRO / Admin Details to Enter
Organisation ID: Entity's existing goAML Organisation ID
Preferred Username: Choose a goAML username for the new MLRO
Password: Create and confirm a strong password
First and Last Name: As per Emirates ID / Passport
Gender, Date of Birth, Emirates ID, Nationality: As applicable
Occupation: MLRO's designation in the entity
Email: MLRO's registered email address
Address and Phone Details
Address, City, Emirate, Country: Entity's physical address details
Contact and Comm. Type: Select as appropriate
Country Code: 971 (UAE) | Number: MLRO's UAE mobile number
Attach Documents, Preview, and Submit
Upload the same combined PDF used for SACM. Click "Preview and Submit", review all details, enter the Captcha, and click "Submit User". The system generates a reference number in the format REP00000000000 you will receive this by email as well.
Share the Reference with MoET and Await Confirmation
Reply to the same email chain from Stage 1 do not open a new thread. Share the REP reference number with aml@moet.gov.ae and request review. MoET will approve the new MLRO, deactivate the previous MLRO, and the goAML team will confirm once access is live. If the request is rejected, the reason will be provided and you must repeat the registration steps to fulfil the requirement.
Stage 3 Checklist
- SACM Username (UMOECXXXXXX) available
- Authenticator app generating 6-digit codes
- Entity's goAML Organisation ID confirmed
- Logged in to goAML portal at services.uaefiu.gov.ae/goaml/
- Selected "User (Reporting Entity)" on the registration page
- All MLRO details, address, and phone entered correctly
- Same combined PDF attached; submission previewed; Captcha entered; "Submit User" clicked
- Reference number (REP00000000000) received and noted
- REP reference shared with MoET via the original Stage 1 email chain
- Confirmation received from goAML team; new MLRO has live system access
Two-Level Login as the New MLRO
Access goAML at services.uaefiu.gov.ae/goaml/ using two authentication levels:
Level 1: SACM Username (UMOECXXXXXX) + Authenticator 6-digit code
Level 2: Username and Password created during Stage 3 goAML registration
Update the Organisation Profile
Navigate to the entity's Organisation profile within goAML. Update the contact person details to reflect the new MLRO's name, email address, and phone number. Submit the update it will be reviewed by MoET-AML before taking effect.
Further Resources and Support
Detailed guides on STR, SAR, PNMR/CNMR, and general system usage are available on the UAE FIU website. For any ongoing queries contact:
UAEFIU (technical): goaml@uaefiu.gov.ae
MoET AML Dept. (regulatory): aml@moet.gov.ae
Stage 4 Checklist
- Logged in to goAML using two-level authentication as the new MLRO
- Entity's Organisation profile opened
- Contact person name, email, and phone updated to reflect new MLRO
- Organisation profile update submitted and pending MoET-AML approval
- Full MLRO change process complete; previous MLRO confirmed as deactivated
Entity and MLRO Summary
Complete MLRO Change Workflow
Source: Ministry of Economy and Tourism Operational Guide for DNFBPs supervised by MoET
Stage 1: MoET AML Department Approval
- Email sent to aml@moet.gov.ae by Owner/UBO or existing/proposed MLRO
- Attach: Trade Licence, Authorisation Letter (letterhead + seal), Emirates ID/Passport of proposed MLRO
- MoET reviews; approval or rejection (with reason) notified; approval email retained for Stages 2 and 3
Stage 2: SACM Registration services.uaefiu.gov.ae/sacm/
- All four documents merged into one PDF (max 5MB) and submitted via Registration
- Registration Type: Reporting Entity; Supervisory Body: Ministry of Economy and Tourism
- MLRO mobile in 009715XXXXXXXX format; email verified after submission
- On approval: Email OTP and SMS OTP used at getkey.php to obtain Username and Secret Key
- Authenticator app installed and configured; 6-digit codes confirmed operational
Stage 3: goAML User Addition services.uaefiu.gov.ae/goaml/
- Login: SACM Username + Authenticator code; select "User (Reporting Entity)"
- MLRO details, address, and phone entered; same combined PDF attached; Captcha completed; submitted
- REP reference number obtained; shared with MoET via Stage 1 email chain
- MoET approves; deactivates previous MLRO; goAML team confirms new MLRO access
Stage 4: Organisation Profile Update
- Two-level login as new MLRO (SACM credentials + goAML username/password)
- Organisation profile updated with new MLRO contact details; submitted for MoET-AML approval
- Process complete; new MLRO has full goAML reporting access
Key Contacts
| Authority | Purpose | |
|---|---|---|
| MoET AML Department | Stage 1 approval, Stage 3 REP reference, regulatory queries | aml@moet.gov.ae |
| UAE FIU / goAML Team | Technical goAML queries, OTP resend requests | goaml@uaefiu.gov.ae |
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Leave a ReviewQuick Answers: goAML MLRO Change Navigator at a Glance
The table below provides direct answers to the most common questions about the goAML MLRO change process for UAE DNFBPs supervised by the Ministry of Economy and Tourism.
Question | Answer |
What is the goAML MLRO Change Navigator? | A free interactive wizard by AMLUAE that guides MoET-supervised DNFBPs through all four stages of changing the registered Compliance Officer or MLRO on the UAE FIU goAML reporting system. |
Who must follow this process? | Any MoET-supervised DNFBP that is already registered on goAML and needs to replace or update the Admin profile of the registered MLRO or Compliance Officer. |
How many stages are involved? | Four stages: (1) MoET AML Dept. email approval, (2) SACM portal registration, (3) goAML user addition, and (4) updating the organisation profile contact details. |
Where does the goAML MLRO change process begin? | Email aml@moet.gov.ae with your Trade Licence, authorisation letter, and the proposed MLRO’s Emirates ID or Passport. Do not access SACM or goAML portals until written MoET approval is received. |
What documents are needed throughout the process? | Trade Licence, authorisation letter (company letterhead plus seal), Emirates ID or Passport of proposed MLRO, and the MoET Stage 1 approval email. All four must be merged into a single PDF (max 5MB) for portal submissions. |
Is the interactive MLRO change wizard free? | Yes. The tool is freely available to all UAE DNFBPs at amluae.com. |
What is the goAML MLRO Change Navigator?
This free, browser-based compliance wizard was developed by AMLUAE for UAE Designated Non-Financial Businesses and Professions (DNFBPs) supervised by the Ministry of Economy and Tourism (MoET). It provides a structured, step-by-step guide to the four-stage process required to change the registered Compliance Officer or Money Laundering Reporting Officer (MLRO) on the UAE FIU goAML reporting system.
Built directly from the MoET operational guide for changing the registered MLRO in goAML, the tool translates official procedural guidance into an intuitive wizard experience. Features include a horizontal progress stepper, per-stage document checklists that must be completed before advancing, illustrated step cards, and a downloadable authorisation letter template. The navigator is designed to reduce submission errors, remove procedural ambiguity, and help compliance teams complete the goAML MLRO change process without unnecessary delays or rejections.
Why This Matters for AML/CFT Compliance
Every MoET-supervised DNFBP registered on goAML must file STRs, SARs, PNMRs/CNMRs, and other mandatory reports through the system. The registered MLRO is the Admin user with authority over all those filings. If a change in compliance officer is not formally processed through the correct four-stage procedure, the new MLRO cannot access the system and the entity risks a gap in its AML/CFT reporting obligations, which is a compliance failure under Federal Decree-Law No. 10 of 2025.
Who Is This Tool For?
The tool is designed for the following users across UAE-regulated entities:
- MoET-supervised DNFBPs, including real estate brokers and agents, dealers in precious metals and precious stones (DPMS), accountants and auditors, trust and company service providers (TCSPs), and all other DNFBP categories registered on goAML under MoET supervision.
- Compliance Officers, MLROs, and AML compliance managers responsible for maintaining the entity’s goAML registration and reporting obligations.
- Owners and UBOs who need to appoint a new MLRO and formally initiate the goAML MLRO change process.
Why Updating the Registered MLRO on goAML Is a Legal Obligation
The goAML system is the UAE Financial Intelligence Unit’s (UAE FIU) platform for receiving mandatory AML/CFT reports from regulated entities. MoET-supervised DNFBPs use goAML to submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), Partial Name Match Reports (PNMRs), Confirmed Name Match Reports (CNMRs), and other filings required under the UAE AML/CFT framework.
The registered MLRO has exclusive authority to submit reports, manage user access, and update the entity’s organisation profile. A change in compliance officer or MLRO at the entity level, therefore, requires a corresponding formal MoET MLRO update on the goAML system. This is not optional: it is a procedural requirement with direct consequences for compliance if not completed.
Risks of Failing to Complete the goAML MLRO Change Process
- The previous MLRO retains system access and administrative authority over the entity’s goAML account, even after leaving the organisation.
- The new Compliance Officer cannot submit reports, access the Admin role, or fulfil the entity’s ongoing reporting obligations.
- Any lapse in mandatory report filing may be treated as a compliance failure under Federal Decree-Law No. 10 of 2025 on Anti-Money Laundering and Combating the Financing of
- MoET may identify the discrepancy during an on-site inspection or periodic supervisory review, potentially triggering regulatory action.
How to Change the Registered MLRO on goAML: A Step-by-Step Guide
The navigator organises the goAML MLRO change process into six steps: an initial entity and MLRO details screen, four guided stage screens, and a summary and print view. Each stage screen includes illustrated guidance points, a document checklist that validates completion before the user can advance, and direct links to the relevant government portals. The following sections summarise the content of each stage.
Stage 1: Obtain MoET AML Department Approval
Before You Start
Do not access the SACM portal or the goAML portal until you have received written approval from MoET by email. The Stage 1 approval email is a mandatory attachment in both Stage 2 and Stage 3 submissions.
Who Can Submit the Stage 1 Request?
The initial email to MoET must be sent by one of only three authorised persons: the Owner or UBO of the entity, the existing registered MLRO, or the proposed new MLRO. Emails from other staff members will not be accepted. This restriction applies to all MoET-supervised DNFBPs regardless of entity size or type.
What to Send and Where
Address the email to aml@moet.gov.ae and attach the following three documents:
- Trade Licence of the entity.
- Authorisation letter on official entity letterhead and/or bearing the company seal and stamp, signed by the Owner or UBO. A ready-to-use template is available for download within the goAML MLRO Change Navigator tool.
- Copy of the Emirates ID and/or Passport of the proposed MLRO or Compliance
MoET AML Dept. will review the request and issue a written decision. If approved, a confirmation email will follow. If the request is rejected, the reason will be stated and the entity must rectify the identified issue before resubmitting. For clarification before resubmitting, contact MoET directly at aml@moet.gov.ae.
Stage 2: SACM Registration for goAML Level 1 Access
SACM (Services Access Control Manager) is the UAE FIU portal for managing goAML system access credentials. goAML SACM registration creates the Level 1 username and Authenticator credentials needed to log in to the goAML production system.
Single PDF Requirement
The SACM portal accepts only one file attachment. All four required documents must be merged into a single PDF not exceeding 5MB before submission. The four documents are: Trade Licence, authorisation letter, Emirates ID or Passport of the proposed MLRO, and the print-out of the Stage 1 MoET approval email.
Completing the SACM Registration Form
The form has two sections. In the Entity Section: Registration Type = Reporting Entity; Entity Name as per Trade Licence; Supervisory Body = Ministry of Economy and Tourism; ID Number = Trade Licence Number. In the MLRO Details Section: name exactly as per Emirates ID or Passport; appropriate ID Type and Number; registered email address; UAE mobile number in 009715XXXXXXXX format.
Email Verification and MoET SACM Review
After submission, a verification link is sent to the MLRO’s registered email. The request will not reach MoET until this link is clicked. Whitelist no-reply.sacm@uaefiu.gov.ae and noreply.goaml@uaefiu.gov.ae to prevent the email from going to junk. MoET reviews the submission and sends a system notification confirming approval or rejection with the stated reason. If rejected, rectify the issue and resubmit.
Setting Up the Authenticator App
Upon SACM approval, the MLRO receives an email containing an Email OTP and a link, plus an SMS OTP sent to the registered mobile. Visiting https://services.uaefiu.gov.ae/sacm/getkey.php and entering both OTPs generates the Username (UMOECXXXXXX) and Secret Key. The OTP is valid for 24 hours. Install an Authenticator application, register it with the Username and Secret Key, and confirm that 6-digit codes are generating correctly. These codes serve as the password for every goAML login.
Stage 3: goAML User Addition
With SACM credentials and the Authenticator app configured, the new MLRO registers as a User on the goAML production system at https://services.uaefiu.gov.ae/goaml/. Login uses the SACM Username and the current Authenticator code as the password. After logging in, select “Register”, then “User (Reporting Entity)”. Complete the form with the entity’s existing goAML Organisation ID, the MLRO’s personal details, address, and phone number. Upload the same combined PDF, complete the Captcha, and submit. The system generates a REP reference number.
Reply to the Stage 1 email chain (do not open a new thread), sharing the REP reference with aml@moet.gov.ae. MoET will approve the registration, deactivate the previous MLRO, and the goAML team will confirm once the new MLRO has live system access.
Stage 4: Update the Organisation Profile on goAML
As the final step in the goAML MLRO change process, the new MLRO logs in using two-level authentication (SACM credentials at Level 1, goAML username and password at Level 2), navigates to the entity’s Organisation profile, and updates the contact person details to reflect the new MLRO’s name, email, and mobile number. The submitted update is reviewed by MoET-AML before taking effect.
Master Document Checklist for the goAML MLRO Change Process
Having all documents prepared and verified before starting the process minimises the risk of rejection at any stage. The table below shows what is required and when.
| Document | Required At | Notes |
| Trade Licence | Stages 1, 2, 3 | Clear, legible PDF. Must be current and valid. |
| Authorisation letter (entity letterhead + company seal) | Stages 1, 2, 3 | Same document throughout. Download from the AMLUAE MLRO change tool at amluae.com. |
| Emirates ID and/or Passport of proposed MLRO | Stages 1, 2, 3 | Clear scan. Emirates ID preferred; Passport accepted where applicable. |
| Print-out of MoET Stage 1 approval email | Stages 2, 3 | Save as PDF and do not delete the original email thread. |
| Single combined PDF of all four documents (max 5MB) | Stages 2, 3 | Portals accept one attachment only. Merge all four. File must not exceed 5MB. |
Common Mistakes in the goAML MLRO Change Process and How to Avoid Them
The following errors are most frequently cited in SACM and goAML submission rejections and common compliance queries about the change in the compliance officer process.
Common Mistake | Why It Matters and the Correct Approach |
Starting SACM before receiving MoET Stage 1 approval | Stage 1 MoET approval is a pre-condition. Submitting SACM without the approval email will result in rejection. |
Sending the Stage 1 email from the wrong person | Only Owner/UBO, existing MLRO, or proposed MLRO may send the request. Emails from other staff are not accepted. |
Submitting multiple files on SACM or goAML portals | Both portals accept one PDF attachment only. Merge all documents before uploading. |
File exceeding 5MB | Compress scanned documents before merging. High-resolution ID and licence scans are the most common cause. |
Mobile number in wrong format on SACM | Enter the number in 009715XXXXXXXX format. Other formats will fail validation. |
Not clicking the email verification link after SACM submission | The request will not reach MoET until the link is clicked. Check junk mail and whitelist UAEFIU sender addresses. |
Allowing the OTP to expire before accessing getkey.php | The OTP is valid for 24 hours only. Request a resend from goaml@uaefiu.gov.ae if it expires. |
Opening a new email thread for the Stage 3 REP reference | Always reply to the Stage 1 approval chain so MoET can link the REP reference to the original request. |
Selecting “Reporting Entity” instead of “User (Reporting Entity)” on goAML | “Reporting Entity” registers a new organisation. The correct option for changing the MLRO is “User (Reporting Entity)”. |
Skipping Stage 4 after Stage 3 is complete | Stage 4 is a mandatory step. The Organisation profile contact details must be updated and submitted for MoET-AML approval. |
Key Contacts and Resources for the goAML MLRO Change Process
| Contact / Resource | Details | Purpose |
| MoET AML Department | aml@moet.gov.ae | Stage 1 approval, Stage 3 REP reference, regulatory queries, clarification before resubmission |
| UAE FIU / goAML Technical Team | goaml@uaefiu.gov.ae | Technical goAML queries, OTP resend requests, system access issues |
| SACM Portal | services.uaefiu.gov.ae/sacm/ | Stage 2 registration submission |
| SACM Secret Key Setup | services.uaefiu.gov.ae/sacm/getkey.php | Obtain Username and Secret Key after SACM approval |
| goAML Portal | services.uaefiu.gov.ae/goaml/ | Stage 3 user addition and ongoing report filing |
| UAE FIU Website | uaefiu.gov.ae/en/ | Report filing guides, goAML user manuals |
| AMLUAE | amluae.com/contact-aml-uae/ | Professional AML/CFT compliance guidance for UAE DNFBPs |
About AMLUAE and NIYEAHMA Consultants LLP
AMLUAE is a UAE AML/CFT compliance resource platform operated by NIYEAHMA Consultants LLP. The platform provides free interactive compliance tools, regulatory guidance, and educational content to UAE-regulated entities, with a particular focus on DNFBPs and Financial Institutions supervised by the Ministry of Economy and Tourism, GCGRA, the Ministry of Justice, CBUAE, CMA, VARA, DFSA, and FSRA.
This MLRO change navigator is one of a suite of free tools available at amluae.com, including the REAR Submission Obligation Checker, DPMSR Submission Requirement Checker, among others. All tools are self-contained, browser-based, and freely accessible to UAE compliance professionals, MLROs, and business owners.
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Frequently Asked Questions: goAML MLRO Change Process for UAE DNFBPs
What is the goAML MLRO Change Navigator and what problem does it solve?
The goAML MLRO Change Navigator is a free interactive compliance tool available at amluae.com. The navigator walks users through each stage of the goAML registration with guided points, mandatory checklists, portal links, and a downloadable authorisation letter template, significantly reducing the scope for errors.
Which UAE entities must use this process for a change in compliance officer?
Any Designated Non-Financial Business or Profession supervised by the Ministry of Economy and Tourism that is registered on the goAML system must follow this four-stage process when replacing the registered MLRO or Compliance Officer. MoET-supervised DNFBPs include real estate brokers and agents, DPMS, accountants, auditors, TCSPs, and all other entities regulated under the UAE AML/CFT framework by MoET.
Can the goAML MLRO change process be started if the existing MLRO has already left?
What documents are needed throughout the goAML MLRO change process?
Three documents are required for the Stage 1 email: Trade Licence, authorisation letter (letterhead plus company seal), and Emirates ID or Passport of the proposed MLRO. A fourth document, the print-out of the MoET Stage 1 approval email, is added for Stages 2 and 3. All four must be merged into one PDF, not exceeding 5MB, for portal submissions.
What is SACM and why is it required for the goAML MLRO change?
SACM stands for Services Access Control Manager, the UAE FIU portal for managing goAML access credentials. goAML SACM registration is required because the goAML production system uses two-level authentication: Level 1 requires the SACM-issued username and an Authenticator-generated code, and Level 2 uses the credentials created during goAML user registration. Without completing SACM, the new MLRO cannot log in to goAML at all.
How long is the OTP valid during SACM Secret Key setup?
The OTP issued after SACM approval is valid for 24 hours only. If it expires before the MLRO completes the Secret Key setup at services.uaefiu.gov.ae/sacm/getkey.php, they must email goaml@uaefiu.gov.ae from the registered email address requesting a resend.
What happens if the SACM registration request is rejected by MoET?
What is the goAML Organisation ID and how do I find it?
Does the old MLRO retain goAML access during the change process?
The previous MLRO’s account remains active until MoET approves the Stage 3 registration request and instructs the goAML team to deactivate it. The deactivation occurs as part of the Stage 3 MoET approval. The goAML team will confirm once the previous MLRO’s account has been deactivated and the new MLRO has live system access.
What is the difference between "Reporting Entity" and "User (Reporting Entity)" on goAML?
“Reporting Entity” registers a brand-new organisation on the goAML system. “User (Reporting Entity)” adds a new user to an existing organisation’s account. When changing the MLRO on goAML, always select “User (Reporting Entity)”. Selecting the wrong option creates a duplicate registration request that will be rejected.
Why must the Stage 3 reference be shared via the original Stage 1 email chain?
MoET processes the Stage 3 approval by linking the REP reference number to the original Stage 1 approval. Using the same email chain allows MoET to match the two without requiring additional verification steps. Opening a new email thread for the Stage 3 REP reference may cause delays or rejection.
What reports must UAE DNFBPs submit through goAML?
MoET-supervised DNFBPs are required to submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), Partial Name Match Reports (PNMRs), Confirmed Name Match Reports (CNMRs), and other applicable reports through the goAML system. Detailed guides on each report type are available on the UAE FIU website at uaefiu.gov.ae. Technical support is available at goaml@uaefiu.gov.ae.
Disclaimer
This content is provided for general educational and informational purposes only. It is based on the Ministry of Economy and Tourism operational guide “Changing the Registered MLRO in goAML” applicable to DNFBPs under MoET supervision. Regulatory requirements, portal interfaces, and procedural steps may be updated by MoET or the UAE FIU without prior notice. This content does not constitute legal or regulatory advice. Entities should verify current requirements directly with MoET or the UAE FIU before taking action. AMLUAE and NIYEAHMA Consultants LLP accept no liability for reliance on this content.
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